Available courses

Course image TPx Customer Portal Academy
Training

The TPx Customer Portal Academy is your dedicated hub for navigating and using the TPx Customer Portal with confidence. It outlines the internal processes and procedures our teams follow to support customers who use the portal. This academy provides clear guidance on portal navigation, onboarding and offboarding contacts, and general troubleshooting processes. By following these standardized processes, teams can deliver a seamless customer experience while maintaining data integrity and operational efficiency. 

Course image Tier 1 Onboarding Academy
Training
The Tier 1 Onboarding Academy is a self-paced program designed to strengthen knowledge of core customer support processes in your new role.

Course image Sales Academy
Training

The Sales Academy is designed to equip learners with the knowledge, skills, and strategies to excel in modern sales.

Course image TPx Product Academy
Training

This program serves as a centralized library of product videos designed to support training, onboarding, and product knowledge development.

Course image ServiceNow General Navigation
Training

This program is designed to equip users with the essential skills needed to confidently navigate and utilize the ServiceNow system.

Course image TPx Global Onboarding Academy
Training

This Academy includes a brief introduction to TPx, a resource tour, and modules on empathy and customer-centric soft skills.